Mr John Whitaker,
Where do I start?
I will quite openly label myself as ‘your most fussy, pedantic and probably downright bloody painful customer to date’. I do not know how you did it, but you did.
From the initial process of assisting Peter with the selection of the most exquisite diamond, to the realisation of the custom designed engagement ring I wear on my finger today, you (and the incredible Angie) have managed to create a classic, timeless piece for both of us to love, cherish and admire for the rest of our lives together. Your patience (with me and my many questions at every stage of the design process!) and commitment to creating the perfect custom designed engagement ring is so sincerely appreciated.
Your staff are second to none. They have all provided such personalised service – an invaluable quality in business today. A particular mention must go to Angie who has shared the journey with us, with constant reassurance and the utmost professionalism.
The truth of the matter is, my grandmother never wore an engagement ring and nor did my mother, so I had always envisaged that I too would only ever wear a simple wedding band. I had no appreciation for the beauty of a diamond and even if I did, I simply doubted that I would ever find a jeweller who would embrace my individual style and respectfully create the perfect piece to complement it.
You certainly proved me wrong, and I am so incredibly grateful that you did!
- Amy and Peter